About Us

Who we are

United General Insurance Company is one of Malawi’s leading short term/general insurance companies and has been operating in Malawi for over 40yrs.The original name of the company was Pearl Assurance Company Limited. In 1995 the name changed to Property and General Insurance Company Limited following the sale of the business to Zimbabwe Reinsurance Corporation (ZimRe) United General Insurance Company is a result of merging Fide Insurance Company Limited and Property and General Insurance Company Limited as from 1^st July 1998.In terms of shareholding, National Bank of Malawi (NBM) holds 47% Shares, Nicoz Diamond Insurance (NDI) holds 34% Shares while ZIMRE Holdings Limited (ZHL) holds the remaining 19% shares.

National Bank of Malawi is a Financial Services company based in Malawi and listed on the stock exchange.

Nicoz Diamond is one of the most recognised brands in Zimbabwe with six branches in Zimbabwe and regional operations in Zambia, Mozambique and Malawi with Insurance as their core business.

ZHL is an investment and coordinative company holding a number of synergistically linked subsidiary companies operating in Zimbabwe and within Africa namely Zambia, Malawi, Uganda, Kenya, South Africa, and Mozambique

UGI is both a member of the Insurance Association of Malawi and the African Insurance Organization

UGI’s head office is located in Blantyre and has branch offices in Lilongwe and Mzuzu.

Meet our Team of Chartered Insurers

Vision

To be a highly visible and preferred provider of innovative risk solution to our chosen market

Mission

To provide superior and innovative insurance solutions to our clients which maximize returns to all stakeholders.

Values

Professionalism – To be a trustworthy, competent, respectful, considerate and acting with integrity.
Accountability – Have authority, responsibility, ownership, and meet stakeholder’s expectations and transparency.
Teamwork – Have shared purpose to achieve common goals.
Innovation – Doing something differently, adding value and being cost effective, continuous improvement and new ideas.
Excellence -Being the best, have the art of mastering and should have superior quality.

Strategic Direction

UGI’s strategy is to focus primarily on the general insurance sector. It operates as part of a multi-national group and therefore combines its operation with a series of networking partnerships while maintaining a strong customer focus. UGI’s operations apply technology to develop the professional facets of the operations from underwriting through to claims handling and most importantly, customer service.

Its strategy is driven by its core principles; which include enforcing strict underwriting principles for profit and not simply for volume or market share and ensuring its decisions and actions are aligned to the furtherance of shareholder value.